Requests: Info Tab – Net-Inspect

Navigation Path: Requests > View All > [Select Requests Record from table] > Requests Info Tab

A Request's "Request Info" tab presents all relevant information including part details, additional manufacturing information, company details, and key contacts.

General Info

Part Number
Required. Number corresponding with the part, often designated by the customer or OEM.

If your selected customer has enabled the "Part-Level Security" preference, then the Part Number that you enter must match a part record already set up by that customer. If no such record exists, then the Customer must create it before you can proceed.

If your company or the selected customer has enabled the "Part-Level Security" preference, then the Part Number that you enter must currently be active. If the part record has been removed (through the "Part & Feature Setup" page on the Quality Management menu), then you will receive an error upon attempting to create the Request. If the part was removed in error, then you may need to contact the customer for assistance with activating it again.

Part Name
Required. Name of the part as shown on the drawing or in the model.

Part Revision
Optional. Latest revision corresponding with the part.

Drawing Number
Optional. Number corresponding with the part as shown on the drawing/model applicable to the record.

Drawing Revision Level
Optional. Revision level corresponding with the drawing/model applicable to the record.

Qty Manufactured
Optional. The total number of units produced for the part number for listed lots/batches/POs (found on the discrepancy tab). If none are produced yet, type 0 or leave blank.

Discrepant Qty
Optional. The total number of units non-conforming. If none are produced yet, type 0 or leave blank.

Detail or Assembly Part
Required. Radio button selection that determines whether the record is for one part (Detail, default) or many (Assembly). This selection impacts the Discrepancy tab functionality:

Detail: Standard single-part request
Assembly: Enables the "Affected Part Numbers" table on the Discrepancy tab, allowing users to add individual components within the assembly that are affected by discrepancies

Comments
Optional. Free-text field for additional information, notes, or special instructions related to the record.

Supplier/Submitter Info

Supplier Name
Required. Account name of the request's supplier. Supplier code can also be used to search within this field. When using "Create for Customer," this field may be auto-populated.

Supplier Code
The supplier code(s) the customer has designated for the supplier. This field may auto-populate based on your supplier selection.

Address
Supplier's address information, derived from the supplier's Company Setup page or division setup.

From Division
Required when visible. Division within the Supplier, usually corresponding with a facility or location. This field will only appear if the supplier has configured divisions in their Net-Inspect account. It may be necessary to enter a Part Number before selecting a From Division.

A customer user can select any From Division, while the supplier user may only be able to select divisions that are aligned with their User ID and with the part record.

Supplier Representatives
Optional. Net-Inspect users at the supplier who are responsible for or interested in tracking the record. Selected users will receive all request notification emails automatically. Click the "+ ADD" button to add additional representatives, the pencil icon to edit, or the delete icon to remove a user.

Each representative entry includes:

Name: Selected from dropdown of available Net-Inspect users
Title: Automatically populated from user profile, can be modified
Phone: Contact phone number
Email: Email address for notifications pulled from user profile, can be modified

Customer/Reviewer Info

Customer Name
Required. Account name of the Request's customer. Use the dropdown to search and select from available customers. When using "Create for Supplier," this field is auto-populated.

Program
Product group to which the request part belongs. May be optional, depending on your company's security settings.

If your program list is empty or is missing the program you need, then your account's administrator may need to align your User ID with programs.

When managing a request, take care to select a program to which both supplier and customer users will have access. Otherwise, one party may be unable to open the record. The Customer may need to create the program before it can be assigned to customer or supplier users.

Customer Address
Customer's address information, derived from the customer's Company Setup page or division setup.

To Division
Required when visible. Division within the Customer, usually corresponding with a facility or location. This field will only appear if the customer has configured divisions in their Net-Inspect account.

Division addresses will be reflected in the customer address field, if applicable. Updates to division addresses will only apply when the Request Info tab is saved.

The selected division may need to match the customer's part record in order for the customer to access the request properly. A supplier user can select any To Division, while the customer user may only be able to select divisions that are aligned with their User ID and with the part record.

Customer Representatives
Optional. Net-Inspect users at the customer who are responsible for or interested in tracking the request. Selected users will receive all request notification emails automatically. Click the "+ ADD" button to add additional representatives, the pencil icon to edit, or the delete icon to remove a user.

Each representative entry includes:

Name: Selected from dropdown of available Net-Inspect users
Title: Automatically populated from user profile, can be modified
Phone: Contact phone number
Email: Email address for notifications pulled from user profile, can be modified

Request Status and Management

Status
Displays the current status of the Requests record.

Open: Request is active and being worked
- Supplier and customer users modify the record
Requesting Info: Additional information is needed from the supplier
- Supplier and customer users modify the record with caveats related to "Disposition and discrepancy details locked" which prevents the supplier from editing the discrepancies
Pending Review: Awaiting review by customer
- Supplier users may modify representative tables only
- Customer users may modify the record
In-Review: Request is under review at the customer
- Supplier users may modify representative tables only
- Customer users may modify the record with caveats related to "Disposition and discrepancy details locked" which prevents the supplier from editing the discrepancies
Closed: Request has been completed and resolved
- All users: Read-only access (no editing permitted)
- Please check the Discrepancy tab to determine final disposition (Closed does not mean approved)
Void: Request has been terminated and is read-only
- All users: Read-only access (no editing permitted)

Initiating Company
The company that originally created the Requests record.

Request Type
The type of request (e.g., Deviation, Concession). This can be modified after creation if needed.

Associated Records By Part Number

This table displays all related Net-Inspect records that share the same part number and supplier/customer combination, created within the last two years. It provides quick visibility into the broader quality history for a part without leaving the current record.

The following modules are included:

eTags
FAIR
APQP
Requests
eSource
CAR
Audit

The table includes the following columns:

Record Type: The module the record belongs to (e.g., FAIR, APQP, CAR)
Record #: Hyperlinked record number — click to open the record directly
Status: Current status of the record
Due Date: Due date associated with the record, if applicable
Part Number: Part number associated with the record
Revision: Part revision, if applicable
This Record's Source?: Indicates whether the current Requests record was created directly from that record (e.g., created from a FAIR characteristic). Displays Yes or No.
Created Date: Date the record was created
Date Closed: Date the record was closed/completed, if applicable

Column visibility can be customized using the COLUMNS button in the top-right corner of the table. Results are paginated and can be adjusted using the items-per-page control at the bottom of the table.

Action Buttons

SAVE CHANGES
Saves all modifications made to the Request Info tab. This button is only visible when editing is permitted based on user role and record status.

PRINT
Generates a printable version of the Requests record information that can be included in your shipment to customers or for physical record retention.

VOID
Permanently cancels the request, making it read-only. This action should only be used when a record is no longer required or needs to be replaced. Available to customer users with appropriate permissions.

RETURN TO LIST
Returns to the View All Requests list page.