Supplier Requests

The Supplier Requests page provides a list of requests submitted to your company by supplier users, or submitted to other companies by your own account's users.

There are currently two primary types of request:

FAI Reset

A request to reopen a submitted FAIR.

If the request is Approved, the FAIR will be returned to an unsubmitted state and can be edited/resubmitted by the supplier. If Disapproved, the FAIR will remain in its current state. By default, only Setup Administrators have the ability to fulfill an FAI Reset request.

Resetting a FAIR does not count as a rejection when calculating FPY (first pass yield) for a supplier, so it is recommended that a FAIR be Disapproved if it contains errors, and if it hasn't yet been bought off.

Part Number

A request to add a new part. This request indicates that a supplier or internal user needs a part record and its Access Control settings to be configured so that they can proceed with a record (e.g., a FAIR). By default, most User Types can add new parts, but only Super and Setup Administrators can configure a part's Access Control settings.

Click a row's Add button to create a new record corresponding with the requested part number. ("Added" will be shown in place of the button if the part record already exists.) After providing necessary Access Control details, click the row's Approve button to notify the supplier that the part has been set up.

Alternatively, if the part request was submitted in error (e.g., the requested part number is incorrect, and a record already exists under another part number), click the row's Disapprove button to send a notification to the supplier describing the issue.
 

Quick Filters:

All - All previous requests, regardless of current status.
Pending - Submitted requests that haven't yet been approved or disapproved.
Approved - Requests that were previously approved.
Disapproved - Requests that were previously disapproved.
Void - Requests that have been invalidated.
In-work - Requests that haven't yet been submitted. As a customer configuration option, supplier requests may enter this state after a FAIR is published to an account from outside of Net-Inspect. In-work requests can be edited by the supplier to provide a recipient Division and an email address; when this information is provided, the request will be submitted to the customer.
In-Work + Pending - Requests that are either in-work or pending.

Export - Create a Excel file containing the current list of supplier requests.
Columns - Show or hide columns on the report.