View Customer CARs
The "View Customer CARs" page shows all Corrective Action Requests created and issued to your company by your customers, as well as those created by your company and assigned to a customer for their review. Clicking a row on the table causes its corresponding record to open.
The search field in the top-right of the table can be used to filter the report by CAR # or Part Number. There are also icons at the top of each column that allow a user to select or provide an entry by which to filter the report.
Create: Opens the Create CAR page
Bulk Export: Generates an Excel file with the current contents of the CAR table
Columns: Used to add or remove columns from the CAR table.
Initiating Company: Company that created the CAR. When a CAR is initiated by your company, it can be "Issued" to the selected customer; and the CAR's sections can be approved by either your company or the customer. By contrast, CARs initiated by the customer can only be approved by that customer.
Created Date: Date the CAR was created.
Issued By: User who started/issued the CAR.
Platforms: List of platforms with which the CAR associated part number is aligned.
Supplier Groups: List of defined groups to which the supplier belongs. Configurable through the "Suppliers" company setup page.
The search field in the top-right of the table can be used to filter the report by CAR # or Part Number. There are also icons at the top of each column that allow a user to select or provide an entry by which to filter the report.
Create: Opens the Create CAR page
Bulk Export: Generates an Excel file with the current contents of the CAR table
Columns: Used to add or remove columns from the CAR table.
Columns
Most columns are derived from fields on the CAR form, but some are unique to the CAR "List" pages:Initiating Company: Company that created the CAR. When a CAR is initiated by your company, it can be "Issued" to the selected customer; and the CAR's sections can be approved by either your company or the customer. By contrast, CARs initiated by the customer can only be approved by that customer.
Created Date: Date the CAR was created.
Issued By: User who started/issued the CAR.
Platforms: List of platforms with which the CAR associated part number is aligned.
Supplier Groups: List of defined groups to which the supplier belongs. Configurable through the "Suppliers" company setup page.
Opening a CAR
Only users that have the appropriate Program and Division authorization (where applicable) and access to a CAR role can create, open, or edit a record.Program authorization
If a part number is not associated with the CAR, then the user must be aligned with the record's Program in order to open it.
If a part number is associated with the CAR, then the user must be assigned to at least one Program aligned with the part number in order to open the record.
Division authorization
If a part number is not associated with the CAR, then the user must be aligned with the record's Division, Supplier Division, or Customer Division (if any) in order to open it.
If a part number is associated with the CAR, then the user must be assigned to at least one Division aligned with the part number (if any) in order to open the record.
Add to Favorites
To add a custom list page to your dashboard, please see Adding to Favorites.