Requesting A Part Number

When creating a FAIR (or other record) for a Customer that has the "Part-level Security" preference enabled, you must enter a part number that already exists in the customer's account.

When you attempt to enter a Part Number that your Customer hasn't added yet, you will first need to place a request for it. If you are prompted to do this after entering a Part Number or selecting a Customer, then first check the part number to ensure that it was entered properly. Click the OK button if the part number is correct, or click Cancel to change the part number before proceeding.



Provide a Division (if prompted) and your email address, and then click the Submit button to send your request.


Your customer will be notified of your request, and they will set up the part number if needed. Once finished, they will approve or disapprove the request, and you will receive an email notification of their decision. Once the part request has been approved and the customer has properly configured the part record, you will be able to proceed with creating your record -- you should no longer be prompted to request a part next time you enter this Part Number.



If you are unable to select a Program after entering your Part Number, then this may be a sign that the part number hasn't been properly configured by the customer. After checking with your account administrators that your User ID has been aligned with all necessary customer programs, contact your customer and ask for assistance with correcting the part record.